Prescriptions

Please note that due to the current coronavirus pandemic we will not be issuing early, extra or additional prescriptions in line with local guidance and advice. We are also strongly encouraging the use of Electronic Prescription Service (EPS) for all our prescriptions and ordering via our online service providers to help reduce the risk of handling paper prescriptions.

Please check at reception, your local pharmacy or NHS website for further details.

You can request a repeat prescription using the options below. The easiest way to request a repeat prescription is Online. Our Online Services can help you request repeat medication at your convenience with automated delivery of your prescription to your preferred pharmacy. It will show you all your repeat medicine and dosage and you can choose the ones you need.

You may also complete the Webform via the website to request a repeat prescription.

Please allow 2 working days before collecting your prescription.

Ordering repeat prescriptions

The easiest ways to order repeat prescriptions are:

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

We do not take repeat prescription requests over the phone or email.

Collecting your prescription

You can usually collect your prescription from the pharmacy 2 working days after you have ordered it.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • on the app or website where you order repeat prescriptions
  • at your GP practice
  • at any pharmacy that accepts repeat prescriptions

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

Medication reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Prescription charges

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication 

Please read detailed information about prescription exemptions and fees on the NHS website and NHSBSA website.

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.

FAQ’s

No, this only needs to be done the first time that you use the service. When collecting login details please bring a form of ID with you
No, you will not receive an email, but the system stores a history of everything you ordered.
To keep patient’s records secure each patient will need their own login and password.
The doctor who prescribed your medication will decide whether it will be listed as a repeat medication on your records. This is a safety issue to ensure you are reviewed appropriately before any further medication is prescribed for you. If it is appropriate for you to order further prescriptions of the medication online it will be available for you to see and order when you login.
We do ask that you allow 2 working days for prescription requests.
Repeat Prescriptions Request:

– Ensure that you have included your full name and address and a contact telephone number.
– Be precise with medication
– Detail exactly the strengths
– Indicate if you intend to collect your prescriptions from the surgery (indicate which site) or a chemist.
– Allow 2 working days for your prescription to be processed